Reference

caqurbet Terms & Conditions for Your Account

These Terms & Conditions explain how your account, deposits, withdrawals, and access work on caqurbet, so you know the rules before you confirm anything.

Account rulesPayment checksMobile and desktopLocal law
caqurbet caqurbet Terms & Conditions for Your Account
HELP PATHS

Where to Ask About the Rules

When a term is unclear, start with live chat in the lobby or send the contact form. We answer account-rule questions every day from 09:00 to 22:00 WIB, and we keep a written trail when you ask about deposits, withdrawals, or access. If you are on Android, iPhone, or desktop, use the same account email so we can match your message fast.

Team online

Live chat

Use live chat for term questions during our local hours. We answer account, payment and access questions every day from 09:00 to 22:00 WIB, and we can point you to the exact rule that applies to your request.

Contact form

If you want a written record, send the contact form with your account email, the device you used, and the date of the issue. We use that detail to match the right section and reply in order.

Account email

Reply from the email on file when your question touches data, access, or a payment check. That lets us verify the account before we discuss it and keeps the answer tied to the same profile.

DATA AND ACCESS

How We Handle Data and Access

Our handling starts with the account, the device, and the payment rail you use. We keep only the data needed to verify DANA, OVO, GoPay, QRIS, or bank transfer activity, handle access…

Data handling

We store account details, login history, and payment references only as long as they are needed for access checks, withdrawal checks, support replies, or legal duties that apply in Indonesia. We do not keep extra data without a reason.

Cookie use

Cookies remember your session, language, and whether you are still signed in on Android Chrome, iPhone Safari, or desktop browsers. If you clear them, we may ask you to confirm your login again before you continue.

Account security

Use one password for your account and change it if you suspect another device has seen it. If login activity looks unusual, we may pause access and ask for a fresh sign-in plus a payment-source match.

Device sessions

You can move between mobile and desktop, but a new device can trigger an extra check. That keeps the same account tied to the same person when you update details or ask for a withdrawal.

Retention

We keep records while the account is active and for the period needed to settle payment checks, disputes, and legal duties. After that, we delete or anonymize what no longer has a reason to stay.

Change requests

If you want a correction, export, or deletion request, send it through live chat or the contact form from the email on file. We confirm the request matches the account before we make a change.

Questions We Hear About These Terms

These questions cover when the terms start, how access changes, what data we keep, and how you reach us when something does not match the page. We keep the answers tied to real account actions, not theory, so you can check the same rules on phone or desktop. If local law does not permit access, the answer is simple: do not continue and ask us for a written explanation.

They start when you open an account, confirm the details in the form, or use the lobby with an active login. From that point, the current version on the page and in your account is the one that applies.

Yes. We may update them when payment rails, access checks, or device rules change. If we do, the current version on the page applies from the time it is posted, so please check it again before you confirm a new action.

If local law does not permit access where you are, you should not continue and we will not process account actions there. The page only applies where local law permits, including any payment or login step tied to your account.

The terms cover DANA, OVO, GoPay, QRIS, and bank transfer when they are used inside your account flow. We may ask for a name match or a source check before a payment clears or a withdrawal moves forward.

Send the request through live chat or the contact form from the email on file, and tell us what should change. We will match the request to your account before we update records or send a copy of stored data.

A new device can look different from your usual login, so we may ask for a re-check to protect the account. That can happen when you move from Android to iPhone, switch browsers, or return after clearing cookies.

Use live chat first if you want a quick answer, or send the contact form if you need a written record. Include your account email, the date, and the part of the page you want us to explain.