Reference

Privacy Policy for your caqurbet account

Aviator, Wolf Gold and Andar Bahar sessions create account, device and wallet records, and this Privacy Policy explains how caqurbet handles them before you open your account.

DANA wallet recordsOVO and GoPay checksQRIS receiptsCookie controls
caqurbet Privacy Policy for your caqurbet account
HELP PATHS

3 ways to ask about privacy

Privacy questions should reach a person who can check your account history without exposing it in public chat. Use the channel that matches your request: quick cookie questions can start in live chat, while data access or correction requests should go through email so we can confirm your account step by step.

Team online

Live chat

Live chat is open daily from 10:00 to 02:00 WIB for quick privacy questions about cookies, login alerts and wallet receipt displays. We will ask for your username, not your full password.

Privacy email

Send access, correction or deletion requests to [email protected] from the email linked to your account. We confirm your mobile number and may ask for one recent DANA, OVO, GoPay or QRIS reference.

Account Help tab

Inside your account, open Help, choose Privacy Request and attach a screenshot only if it hides unrelated wallet balance details. This path keeps your request tied to your login record.

ACCOUNT CONTROLS

6 privacy controls we operate

We handle privacy through practical account controls rather than vague promises. Your login, wallet checks, cookie settings and support records each have a different purpose and lifespan.

Account data

During registration we collect your username, mobile number, email and password hash. We use those fields for login, account recovery and support matching, then separate them from game-session records where practical.

Wallet data

DANA, OVO, GoPay and QRIS activity may show wallet alias, receipt number, timestamp and transaction status. We use those details to match deposits and withdrawals, not to read your unrelated wallet activity.

Cookie choices

Cookies keep you signed in, remember language preference and help detect repeated failed logins. On Android Chrome, go to Settings, Site settings, Cookies; on iPhone Safari, check Safari, Advanced, Website Data.

Device security

We record device type, browser version, IP range and session time when you log in or open rooms such as Aviator, Super Bingo or Royal Fishing. Those signals help spot unusual account access.

Retention timing

Payment and support records stay only as long as needed for account service, dispute checks and legal duties that apply where access is allowed. Older cookie data is removed or grouped when it is no longer needed.

Correction requests

If your email, mobile number or wallet alias is wrong, contact [email protected] or use the Help tab. We verify your login and one recent payment reference before changing account-linked data.

Privacy questions before you join

You should know what happens to your data before you create a login or connect a wallet. These answers cover the privacy questions we hear most from Indonesia, including account records, payment references, cookies, access requests and how to contact us if something looks wrong.

We collect your username, mobile number, email address, password hash, device details and login timestamps. If you use DANA, OVO, GoPay or QRIS, we also keep the receipt reference needed to match wallet activity.

No. We record the payment reference, wallet alias, amount status and timestamp needed to match your account transaction. We do not access unrelated balance details or other wallet activity outside the payment flow.

Email [email protected] from your registered email or open Help, then choose Privacy Request. We confirm your username, mobile number and one recent payment reference before sending account data securely.

Yes. Send the correction request through the account Help tab or privacy email. We verify your current login, ask for a recent DANA, OVO, GoPay or QRIS reference, then update the record.

Cookies keep your session active, remember language preference and help flag repeated failed login attempts. You can clear them in Chrome or Safari settings, but you may need to log in again after clearing.

Only support staff assigned to account and privacy requests can see the chat history needed to answer you. We do not ask for your full password, and sensitive documents should go through the Help tab.

We remove or group data when it is no longer needed for account service, payment matching, security checks or duties that apply where local law permits access. Email us if you want a specific deletion check.